Limo Service Reviews

“I would recommend Basic Black Transportation and will use them the next time I visit Charleston. Jimmy was very knowledgeable, punctual and communicated well. I was able to ride in comfort and without stress on both trips. Jimmy also had some great recommendations for things to do and places to eat. I’m especially grateful that Jimmy was able to pick me up from the airport very late on short notice. He really went above and beyond to give great customer service.”

“Thank you Akeita for a great ride home from the airport. The car was clean, temperature right. I’m very appreciative and looking forward to my next travels with you.”

“Reggie gave us a ride last night and did a wonderful job! Was right on time, drove carefully as we were in the middle of a horrible storm and picked us up within 5 minutes of telling him we were ready. Greatly enjoyed conversing with him and could definitely tell he loves what he does. Will definitely be using this service again! Highly recommend!”

“Great service provided by Richard!”

“Jimmy was outstanding. He is professional and goes above and beyond. He is an excellent communicator and made the experience first class from start to finish. I would recommend to all my friends and look forward to using this outstanding service in the future. Keep up the fine work!”

“Gerald was very kind and did a great job!!”

“Jimmy was a pleasure to work with and very professional! Reggie was our driver and we could not have asked for a better guy. He was the nicest, most respectful, and genuinely happy human I’ve encountered in a long while. Our bunch was a wild one and his demeanor and level of service never waivered. Can’t recommend them both enough, thank you for helping in making our evening an amazing one!”

“So professional and kind.”

“Richard is a pleasure! Service was spectacular.”

“Reggie was right in time, dressed professionally and was a good driver. Very good experience.”

“Fantastic - Richard is amazing…thank you!”

“Excellent and friendly service. Would highly recommend.”

“David was awesome! He arrived a few minutes early and I texted him when our group was ready to be picked up. Very professional and courteous! Would definitely use them again.”

“Mr. Clarence was a very great driver great sense of humor and most importantly professional with great customer service”

“We had an emergency and needed to get from South Carolina to New York early in the morning. They hooked us up wit the nicest guy Samuel that was so patient and nice the whole 13 hour drive. Will for sure recommend to family and friends. Thanx so much for making a horrible situation bare-able”

“We have used this company several times. The cars are beautiful but the best part of the trip is the friendly, knowledgeable chauffeurs! Highly recommend them!”

“Very pleasant and polite gentleman”

“Great ride and convenient, on time and very personable. Will definitely use again.”

“Smooth ride and great company”

“A great experience! Punctual and awesome customer service! Jimmy and Lynette were wonderful to work with. We will definitely use Basic Black Limo, LLC again!”

“Came in from PA today and my daughter chose your car service to pick me up. What a treat. Reggie was the driver and he was amazing. So personal and was a great driver. I would recommend you guys any time.”

“I really appreciate the great service. I got quotes from a few other places but none offered the personal attention that you gave me trying to arrange last minute transportation after cancelled flights. Really made a stressful day easier! Reggie was on time, helpful and very friendly.”

“I called Jimmy last minute for service that evening and he worked very hard to make it happen. A wonderful job by him, extremely professional, courteous, and punctual. Made our evening so much nicer. GREAT JOB!!!”

“Jimmy is a great guy, highly recommend!”

“The drivers were kind and courteous. Always on time and very easy to work with!”

“Dave was early and so relieved me of any anxiety about make ng my ✈️ ght. He was very personable and I enjoyed my ride very much. I would recommend Basic Black service to anyone.”

“We always use Classic Black when we are in the Charleston area. They always have a car to fit our small group or larger group of guests and we absolute love how wonderful Richard is and always request him.”

“Class all the way. On time , no wait. Even though my flight was early. This was my second ride. 1st was just as good as This one.”

“David was absolutely fantastic. Kind soul, even though I was extremely exhausted and was barely functioning mentally for the rough past month I had. I was traveling to surprise my boyfriend for his birthday! He was so kind to help with my odd request of being dropped off a couple houses down to sneak to surprise my boyfriend (my boyfriend would be peering out the window otherwise) he always was so kind to watch me get to the driveway for safety. He made my nerves calm, made me feel safe. And we connected on our lifetime history stories of careers in the medical field. Mr David, looked so classy and fancy, for a second I was like ooo where we going is it fun very personable and made me so comfortable and enjoy my 30 minute drive. Thank you for being of assistance to get me there and let me surprise him! His face was priceless hats off to David! Thank you! Our conversation will be something I remember, made me feel at peace finally in a long time after this rough past month.”

“Professional and courteous. Really nice guy who drove well in the pouring rain! Took care of us getting into the car in that same rain storm at the airport. Much appreciated.”

“The chauffeur, David, was on-time, courteous, provided excellent customer service, and a true professional.”

“Jimmy was punctual and so kind and compassionate bc we were coming from the hospital. We had to make several stops and he was great helping us to find where best to go. Wonderful service and person!”

“Jimmy was very professional and knowledgable. He was very informative before we even booked him. He gave suggestions as to where to eat, places to visit and see. He went out of his way to accomodate our needs. We thank him for his patience and kindness. If we are ever in the Charleston area again we will definitely use his services.”

“This service is wonderful. Always so friendly and helpful! Always look forward to seeing Richard as well as the others.”

“What a wonderful experience from beginning to end! Making a reservation was easy and I received a prompt response when requesting a quote. Our driver Clarence arrived at my home approx. 10 minutes early for our airport departure and patiently waited for us to retrieve our luggage when we returned. He was very professional throughout both trips. We ended up extending our stay an extra day and they were able to accommodate us with moving my pick up date and time. I highly recommend this company for a quality/luxury experience.”

“Absolutely amazing company to work with! It was quick and easy to get a quote and book a ride, and they communicated with me and sent reminders and even a way to track the car while we were waiting! Richard and Jimmy were both absolutely delightful as drivers, both arrived early and were nothing but polite and kind. I so appreciate Basic Black for helping make our travel less stressful by providing reliable and amazing transportation! We will definitely be using this company if we are in this area again.”

“Best experience EVER”

“Excellent experience. Punctual, clean, friendly. Over delivered. Would use again”

“The team does a great job!”

“Great ride amazing conversation the whole way there!”

“Wonderful driver and experience.”

“Reliable and friendly, even at 4:30am! Highly recommend.”

“Derald is wonderful promt professional and is very versed in Charleston”

“Clarence is the best! Used Basic Black our weekend in Charleston and had a great experience!”

“We used Basic Black several times this past weekend and were very pleased. The drivers were on time and pleasant. We rented their Cadillac Escalade SUV and their S-Class and both were top notch. Will definitely use them again when come back!”

“I thoroughly enjoyed this trip. The driver was very professional & pleasant. He was timely & courteous. He made sure we knew his location before we arrived to prevent any confusion. And most of all, the vehicle was immaculate! Clean & fresh! I would definitely use Basic Black Transportation again!”

“I just love the service you receive whe you become a client!! That’s what they strive for clients. Some businesses only want customers. Basic Black trains their fleet to care for clients. Clients always return because of their professional experience with Basic Black. Come for the experience I promise you, you will return as a client.”

“Jimmy was such a great driver! We had to wait for our bags a bit and he kept in contact with us and was super patient while he waited. Thanks again for a great ride!”

“The driver was fantastic was very knowledgeable about the area and it’s history”

“Always professional and on time, great service!! We have used this service several times!!”

“Richard is amazing. An absolute gentleman and incredibly kind and thoughtful. He was wonderful to work with and I'm looking forward to him driving me in the morning! I would recommend him and his car service without hesitation. They are just excellent”

“Met our chauffeur Richard for the first time tonight though he’s been with Basic Black for years. Extremely polite and courteous, went above and beyond to offer help and advice on a topic of relocation/education. I’ve used Basic Black for 4 years now, I depend on them for our families constant travel airport transfers but also large party transportation … last minute communication and our ever changing schedule. They are always prompt, great communication and very accommodating. Thank You Mr. Jimmy and Miss Syreeta for always being there for us.”

“Prompt and friendly! Went the extra mile for sure. Excellent driver.”

“Jimmy was INCREDIBLE!!! I called verrrry last minute and he didn’t hesitate to be of service asap! Jimmy was so kind to show me around Charleston before my flight back home from a business trip. We hit up every bucket list spot I had. I didn’t think I’d have the time to tour the city. But Jimmy sure did make sure I did. Thank you Jimmy from the bottom of my heart. Today was an absolute pleasure being in your company and service. If I could give more than 5 stars I would! I’ll see you again, I’m sure!”

“I was extremely comfortable with driver Dave. Efficient, on time, excellent driver, and easy conversationalist. Definitely recommend this driver and car service”

“Jimmy was great ! Called at the last minute and he helped us out .Very courteous, professional and kind. The car was extremely clean and comfortable.The booking process was very easy . Would highly recommend!”

“Professional and courteous!”

“great”

“Excellent service! I recommend 100%”

“We used Basic Black Transportation for our summer camp. They were very professional, on time and the van was clean. We received an email confirmation and a text confirmation upon arrival. The driver transported the campers safely for two field trips. We highly recommend using them for all of your transportation needs.”

“Jimmy was extremely professional and arrived slightly ahead of time. Our experience was outstanding and I would highly recommend him!”

“Jimmy picked me up at the airport and was a pleasure to talk to throughout the ride. I was nervous about my visit home, and I was calmed by the conversation about our love for the same music (played at my request.) We traded artist names and favorite bass lines, and it was exactly what I needed in that moment. Seeing Jimmy again, on my trip back to the airport was, once more, exactly what I needed. My 'vacation' had been rough. As I got in the car to say my hello, my voice broke, and within seconds, I was in tears, unable to speak. In those moments, Jimmy comforted me. Truly. And as I regained composure, he let me tell him of my mother's rapidly failing health, finally releasing the sadness I'd spent my time hiding behind a son's smile. As with the previous ride, I asked for music. Again, we fell into a life-affirming conversation about the songs and artists that moved us. And, as before, I was able to smile, laugh, and hum along to the bass riffs. Thank you, Jimmy. It meant everything to me.”

“So easy to reserve. Online reservation (day of) was a breeze and affordable. Jacqueline was so professional and waiting for us when our flight arrived. We will definitely use again.”

“Very reliable service.”

“We used Basic Black transportation for our wedding day and they were amazing! Both Richard and Jimmy were prompt, professional and provided excellent service. They went above and beyond for us and our wedding party. We highly recommend them!”

“Very friendly and accommodating. I highly recommend Clarence and Jimmy”

“Excellent company to work with. Great and reassuring communication with Jimmy. He lined us up with Jerome to drive us and he was fantastic. Such a great guy. Perfect first experience with them, we will be using Basic Black Transportation again!”

“AMAZING SERVICE! Not only was it transportation, it was lots of fun. Thanks”

“Jerome McQueen provided a travel experience beyond all of our guest expectations. Courteous & Professional is what everyone is saying. Thanks for a GREAT time. We will tell everyone about Basic Black.”

“This was the best transportation experience when traveling that I have used. Jimmy was great, the quote was a good price. It was great coming out of the airport having him waiting for us. I will use them again when I go back.”

“Thomas, our driver, was exceptional. This company is very easy to work with.”

“The company & the driver were amazing!! Great service & very kind!”

“Jimmy was awesome! Will definitely use when I’m in town!”

“Get service and punctual!”

“Samuel was the best. Such a pleasure. This was a a treat. Cannot say enough nice things.”

“Jimmy was awesome!! We booked a car to pick a group of friends up from a New Years Eve event and everything went so smoothly! Will definitely be booking if I need a car service in the future. Great vibes, highly recommend!!”

“Great experience. Derald was very prompt, a great driver and very friendly. Will definitely use this service again”

“The Owner always responds quickly and I’m never in doubt he will take care of all my transportation needs! The Driver, David, is always professional, polite and helpful. I feel very secure he will get me whoever I need to go, no matter what happens!”

“Driver very professional and courteous and always on time. Thank you”

“Kevin was amazing! Kind, professional and a great driver. We would absolutely use Basic Black Transportation again.”