Limo Service Reviews

“Richard is amazing. An absolute gentleman and incredibly kind and thoughtful. He was wonderful to work with and I'm looking forward to him driving me in the morning! I would recommend him and his car service without hesitation. They are just excellent”

“The Owner always responds quickly and I’m never in doubt he will take care of all my transportation needs! The Driver, David, is always professional, polite and helpful. I feel very secure he will get me whoever I need to go, no matter what happens!”

“We used Basic Black several times this past weekend and were very pleased. The drivers were on time and pleasant. We rented their Cadillac Escalade SUV and their S-Class and both were top notch. Will definitely use them again when come back!”

“I booked very last minute for a very early morning ride and Jimmy was great - courteous driver, nice and clean car, prompt and dependable!”

“Beautiful new Sprinter! Lynette was an awesome driver! I highly recommend Basic Black Transportation !!”

“Just an outstanding experience and Derald couldn't have been a more gracious host.”

“David was awesome! He arrived a few minutes early and I texted him when our group was ready to be picked up. Very professional and courteous! Would definitely use them again.”

“Excellent, professional and reliable service! Basic Black Transportation is the absoult best and I thank you for providing exceptional service for my wedding party!”

“Best service ever! I work at Big Adventure Travel in Moultrie, GA. We used Basic Black for one of our customers. The customer told me that the service was awesome! The driver was there ahead of time (even though changes were made about location at the last minute) and so kind with helping with luggage. Thanks for the great service Jimmy!”

“The team does a great job!”

“I would recommend Basic Black Transportation and will use them the next time I visit Charleston. Jimmy was very knowledgeable, punctual and communicated well. I was able to ride in comfort and without stress on both trips. Jimmy also had some great recommendations for things to do and places to eat. I’m especially grateful that Jimmy was able to pick me up from the airport very late on short notice. He really went above and beyond to give great customer service.”

“Absolutely amazing company to work with! It was quick and easy to get a quote and book a ride, and they communicated with me and sent reminders and even a way to track the car while we were waiting! Richard and Jimmy were both absolutely delightful as drivers, both arrived early and were nothing but polite and kind. I so appreciate Basic Black for helping make our travel less stressful by providing reliable and amazing transportation! We will definitely be using this company if we are in this area again.”

“amazing !!!!”

“Very reliable service.”

“Wonderful driver and experience.”

“Richard was punctual and warm. I had the most enjoyable conversation and journey to the airport.”

“great”

“At the heart of this luxury transportation operation -good people. Have enjoyed working with Basic Black for the past 5 years and look forward to many years to come.”

“Great services with great people!”

“We used Basic Black Transportation for our summer camp. They were very professional, on time and the van was clean. We received an email confirmation and a text confirmation upon arrival. The driver transported the campers safely for two field trips. We highly recommend using them for all of your transportation needs.”

“Professional and courteous. Really nice guy who drove well in the pouring rain! Took care of us getting into the car in that same rain storm at the airport. Much appreciated.”

“Reggie was right in time, dressed professionally and was a good driver. Very good experience.”

“So easy to reserve. Online reservation (day of) was a breeze and affordable. Jacqueline was so professional and waiting for us when our flight arrived. We will definitely use again.”

“Outstanding customer service”

“Get service and punctual!”

“This service is wonderful. Always so friendly and helpful! Always look forward to seeing Richard as well as the others.”

“Jerome was great. Highly recommend!”

“We had a reservation and then our flight got canceled, Basic Black was more than accommodating and provided a full refund since we would no longer be requiring their services. I would highly recommend!”

“Love David! I wish there were more stars to add!”

“Beautiful car and Jimmy was terrific. Will certainly use him again!”

“The chauffeur, David, was on-time, courteous, provided excellent customer service, and a true professional.”

“Richard is a wonderful driver and delightful person. He made my very early morning trip to the airport a grand experience. I highly recommend Basic Black and Richard! The best, reliable, clean and safe!”

“Great service and very friendly staff”

“Jimmy was INCREDIBLE!!! I called verrrry last minute and he didn’t hesitate to be of service asap! Jimmy was so kind to show me around Charleston before my flight back home from a business trip. We hit up every bucket list spot I had. I didn’t think I’d have the time to tour the city. But Jimmy sure did make sure I did. Thank you Jimmy from the bottom of my heart. Today was an absolute pleasure being in your company and service. If I could give more than 5 stars I would! I’ll see you again, I’m sure!”

“Fantastic - Richard is amazing…thank you!”

“I just love the service you receive whe you become a client!! That’s what they strive for clients. Some businesses only want customers. Basic Black trains their fleet to care for clients. Clients always return because of their professional experience with Basic Black. Come for the experience I promise you, you will return as a client.”

“Very friendly and accommodating. I highly recommend Clarence and Jimmy”

“Best experience EVER”

“Driver was nice and accommodating. He opened the doors, adjusted air conditioner, he was polite and courteous while speaking to us. He drove us to our destinations safely.”

“What a wonderful experience from beginning to end! Making a reservation was easy and I received a prompt response when requesting a quote. Our driver Clarence arrived at my home approx. 10 minutes early for our airport departure and patiently waited for us to retrieve our luggage when we returned. He was very professional throughout both trips. We ended up extending our stay an extra day and they were able to accommodate us with moving my pick up date and time. I highly recommend this company for a quality/luxury experience.”

“Clarence is the best! Used Basic Black our weekend in Charleston and had a great experience!”

“Excellent company to work with. Great and reassuring communication with Jimmy. He lined us up with Jerome to drive us and he was fantastic. Such a great guy. Perfect first experience with them, we will be using Basic Black Transportation again!”

“Wonderful experience. Easy to communicate with, early for pick up and smooth ride to the airport! Highly recommend.”

“Thomas is wonderful and Basic Black Limo takes great care of their customers always!”

“Great ride amazing conversation the whole way there!”

“I called Jimmy last minute for service that evening and he worked very hard to make it happen. A wonderful job by him, extremely professional, courteous, and punctual. Made our evening so much nicer. GREAT JOB!!!”

“Reliable and friendly, even at 4:30am! Highly recommend.”

“We used Basic Black transportation for our wedding day and they were amazing! Both Richard and Jimmy were prompt, professional and provided excellent service. They went above and beyond for us and our wedding party. We highly recommend them!”

“Excellent experience. Punctual, clean, friendly. Over delivered. Would use again”

“Always professional and on time, great service!! We have used this service several times!!”

“We had an emergency and needed to get from South Carolina to New York early in the morning. They hooked us up wit the nicest guy Samuel that was so patient and nice the whole 13 hour drive. Will for sure recommend to family and friends. Thanx so much for making a horrible situation bare-able”

“Jimmy was so great to work with! He answered all my questions, always got right back to me, and was very professional! He followed up with day of information and I felt so confident everyone would be picked up on time and get to where we needed to be! Even though I didn't get to see the sprinters that picked everyone up, everyone commented on how nice they were. I highly recommend Basic Black Transportation! Thanks again, Jimmy!”

“Richard was very good and very polite.”

“Very professional and safe. I enjoyed visiting with.my drivers. Good people.”

“Excellent service! Great car!”

“Jerome was great , very good with change in schedules”

“Reggie was very kind to give me info about local barbecue restaurants in the area and also gave me info for places I can put my kayak in so I can fish. He is great”

“Gerald was very kind and did a great job!!”

“Always early, professional and courteous. Their fleet is always clean and well maintained.”

“The customer service you receive with Jimmy and his company is by far the best I have seen. He breaks down every detail from beginning to end, personally calls you to discuss confirmations costs and timing and personally sent a picture of the exact vehicle that would be showing up to pick us up. The prices are the best in the area and he really makes you feel like you are the only customer he has and that is very hard to come by. From start to finish, FIVE STAR service from Basic Black. We will be returning as a repeat customer.”

“Great customer service, responded quickly to my questions, very professional, clean and friendly! Highly recommend.”

“Jimmy was awesome! Will definitely use when I’m in town!”

“Lovely experience. Richard is a professional, experienced, knowledgeable and kind. A smooth way to start the day.”

“Great experience. Derald was very prompt, a great driver and very friendly. Will definitely use this service again”

“Our family reunion needed transportation with a smaller group being picked up in 2 locations to get through the narrow streets and street corners in the city of Charleston. Basic Black Limousines know this city’s streets, and traffic patterns so well and they have their way of navigating it that beats the GPS system. The drivers are simply the best!! We had 3 and they were in sync, handled our handicap issues and were both patient and courteous. I recommended them to those who are also sensible, patient and courteous, and, I hope that they will only accept transporting those who are , too.”

“Reggie gave us a ride last night and did a wonderful job! Was right on time, drove carefully as we were in the middle of a horrible storm and picked us up within 5 minutes of telling him we were ready. Greatly enjoyed conversing with him and could definitely tell he loves what he does. Will definitely be using this service again! Highly recommend!”

“Jimmy was great. Very easy to work with and super reliable”

“Best car service in Charleston! Friendliest drivers & office staff. Highly recommend!”

“This was the best transportation experience when traveling that I have used. Jimmy was great, the quote was a good price. It was great coming out of the airport having him waiting for us. I will use them again when I go back.”

“A great experience! Punctual and awesome customer service! Jimmy and Lynette were wonderful to work with. We will definitely use Basic Black Limo, LLC again!”

“Dave was early and so relieved me of any anxiety about make ng my ✈️ ght. He was very personable and I enjoyed my ride very much. I would recommend Basic Black service to anyone.”

“Thank you Akeita for a great ride home from the airport. The car was clean, temperature right. I’m very appreciative and looking forward to my next travels with you.”

“Our driver, both ways to and from the airport, Reginald Keith, was exceptionally good. He was friendly and very informative. His love for the city of Charleston was very evident.”

“Jimmy was outstanding. He is professional and goes above and beyond. He is an excellent communicator and made the experience first class from start to finish. I would recommend to all my friends and look forward to using this outstanding service in the future. Keep up the fine work!”

“The company & the driver were amazing!! Great service & very kind!”

“Smooth ride and great company”

“Jimmy was extremely professional and arrived slightly ahead of time. Our experience was outstanding and I would highly recommend him!”

“Great ride and convenient, on time and very personable. Will definitely use again.”

“I highly recommend!!!!”

“We have used this company several times. The cars are beautiful but the best part of the trip is the friendly, knowledgeable chauffeurs! Highly recommend them!”