Limo Service Reviews

“This service is wonderful. Always so friendly and helpful! Always look forward to seeing Richard as well as the others.”

“Best experience EVER”

“Best, most reliable, personal, responsive, courteous service with impeccably clean and comfortable vehicle, every single time! Highly recommend.”

“Jimmy was extremely professional and arrived slightly ahead of time. Our experience was outstanding and I would highly recommend him!”

“Great service and very personable”

“Thank you Akeita for a great ride home from the airport. The car was clean, temperature right. I’m very appreciative and looking forward to my next travels with you.”

“Reggie was right in time, dressed professionally and was a good driver. Very good experience.”

“EXCELLENT service & communication! Jerome was wonderful & professional.”

“Jimmy was awesome!! We booked a car to pick a group of friends up from a New Years Eve event and everything went so smoothly! Will definitely be booking if I need a car service in the future. Great vibes, highly recommend!!”

“David was absolutely fantastic. Kind soul, even though I was extremely exhausted and was barely functioning mentally for the rough past month I had. I was traveling to surprise my boyfriend for his birthday! He was so kind to help with my odd request of being dropped off a couple houses down to sneak to surprise my boyfriend (my boyfriend would be peering out the window otherwise)😂 he always was so kind to watch me get to the driveway for safety. He made my nerves calm, made me feel safe. And we connected on our lifetime history stories of careers in the medical field. Mr David, looked so classy and fancy, for a second I was like ooo where we going is it fun😂😂 very personable and made me so comfortable and enjoy my 30 minute drive. Thank you for being of assistance to get me there and let me surprise him! His face was priceless 😂 hats off to David! Thank you! Our conversation will be something I remember, made me feel at peace finally in a long time after this rough past month.”

“Fantastic - Richard is amazing…thank you!”

“David was awesome! He arrived a few minutes early and I texted him when our group was ready to be picked up. Very professional and courteous! Would definitely use them again.”

“So professional and kind.”

“Frederica was prompt, friendly, and an excellent driver”

“They were on time and courteous! Kept me updated and the vehicles we used were spotless and didn’t smell of heavy perfume or air freshener like many of the transfers, cabs and Ubers do, I would definitely use them again!”

“great”

“Reggie gave us a ride last night and did a wonderful job! Was right on time, drove carefully as we were in the middle of a horrible storm and picked us up within 5 minutes of telling him we were ready. Greatly enjoyed conversing with him and could definitely tell he loves what he does. Will definitely be using this service again! Highly recommend!”

“So easy to reserve. Online reservation (day of) was a breeze and affordable. Jacqueline was so professional and waiting for us when our flight arrived. We will definitely use again.”

“Wonderful driver and experience.”

“Professional and courteous!”

“Always professional and on time, great service!! We have used this service several times!!”

“Richard is amazing. An absolute gentleman and incredibly kind and thoughtful. He was wonderful to work with and I'm looking forward to him driving me in the morning! I would recommend him and his car service without hesitation. They are just excellent”

“Comfortable, enjoyable and will use this service in the future. Highly recommend.”

“Great ride amazing conversation the whole way there!”

“Our family reunion needed transportation with a smaller group being picked up in 2 locations to get through the narrow streets and street corners in the city of Charleston. Basic Black Limousines know this city’s streets, and traffic patterns so well and they have their way of navigating it that beats the GPS system. The drivers are simply the best!! We had 3 and they were in sync, handled our handicap issues and were both patient and courteous. I recommended them to those who are also sensible, patient and courteous, and, I hope that they will only accept transporting those who are 😌, too.”

“Amazing service. Amazing company”

“Our driver, both ways to and from the airport, Reginald Keith, was exceptionally good. He was friendly and very informative. His love for the city of Charleston was very evident.”

“We had a reservation and then our flight got canceled, Basic Black was more than accommodating and provided a full refund since we would no longer be requiring their services. I would highly recommend!”

“We used Basic Black several times this past weekend and were very pleased. The drivers were on time and pleasant. We rented their Cadillac Escalade SUV and their S-Class and both were top notch. Will definitely use them again when come back!”

“I booked very last minute for a very early morning ride and Jimmy was great - courteous driver, nice and clean car, prompt and dependable!”

“We had an emergency and needed to get from South Carolina to New York early in the morning. They hooked us up wit the nicest guy Samuel that was so patient and nice the whole 13 hour drive. Will for sure recommend to family and friends. Thanx so much for making a horrible situation bare-able”

“Dave was early and so relieved me of any anxiety about make ng my ✈️ ght. He was very personable and I enjoyed my ride very much. I would recommend Basic Black service to anyone.”

“Kevin was amazing! 🤩 Kind, professional and a great driver. We would absolutely use Basic Black Transportation again.”

“Jerome McQueen provided a travel experience beyond all of our guest expectations. Courteous & Professional is what everyone is saying. Thanks for a GREAT time. We will tell everyone about Basic Black.”

“Absolutely amazing company to work with! It was quick and easy to get a quote and book a ride, and they communicated with me and sent reminders and even a way to track the car while we were waiting! Richard and Jimmy were both absolutely delightful as drivers, both arrived early and were nothing but polite and kind. I so appreciate Basic Black for helping make our travel less stressful by providing reliable and amazing transportation! We will definitely be using this company if we are in this area again.”

“We have used this company several times. The cars are beautiful but the best part of the trip is the friendly, knowledgeable chauffeurs! Highly recommend them!”

“Richard is a wonderful driver and delightful person. He made my very early morning trip to the airport a grand experience. I highly recommend Basic Black and Richard! The best, reliable, clean and safe!”

“Excellent and friendly service. Would highly recommend.”

“Derald was AMAZING!!! He made us feel like the queens we are while riding around in style! The professionalism, the kindness and friendliness was top rated! He even told us where to visit while we are here! We DEFINITELY recommend Derald and Basic Black Transportation!!!! Thank you SOOOO much!”

“The customer service you receive with Jimmy and his company is by far the best I have seen. He breaks down every detail from beginning to end, personally calls you to discuss confirmations costs and timing and personally sent a picture of the exact vehicle that would be showing up to pick us up. The prices are the best in the area and he really makes you feel like you are the only customer he has and that is very hard to come by. From start to finish, FIVE STAR service from Basic Black. We will be returning as a repeat customer.”

“Great experience. Derald was very prompt, a great driver and very friendly. Will definitely use this service again”

“Jimmy was INCREDIBLE!!! I called verrrry last minute and he didn’t hesitate to be of service asap! Jimmy was so kind to show me around Charleston before my flight back home from a business trip. We hit up every bucket list spot I had. I didn’t think I’d have the time to tour the city. But Jimmy sure did make sure I did. Thank you Jimmy from the bottom of my heart. Today was an absolute pleasure being in your company and service. If I could give more than 5 stars I would! I’ll see you again, I’m sure!”

“Professional and on time. Great service”

“The Owner always responds quickly and I’m never in doubt he will take care of all my transportation needs! The Driver, David, is always professional, polite and helpful. I feel very secure he will get me whoever I need to go, no matter what happens!”

“Richard was fantastic. Great welcome to Charleston.”

“Jimmy was so great to work with! He answered all my questions, always got right back to me, and was very professional! He followed up with day of information and I felt so confident everyone would be picked up on time and get to where we needed to be! Even though I didn't get to see the sprinters that picked everyone up, everyone commented on how nice they were. I highly recommend Basic Black Transportation! Thanks again, Jimmy!”

“Smooth ride and great company”

“Thomas is wonderful and Basic Black Limo takes great care of their customers always!”

“Driver very professional and courteous and always on time. Thank you”

“Excellent driver! She was very friendly and drove great! Arrived early”

“Thomas, our driver, was exceptional. This company is very easy to work with.”

“We always use Classic Black when we are in the Charleston area. They always have a car to fit our small group or larger group of guests and we absolute love how wonderful Richard is and always request him.”

“The team does a great job!”

“I just love the service you receive whe you become a client!! That’s what they strive for clients. Some businesses only want customers. Basic Black trains their fleet to care for clients. Clients always return because of their professional experience with Basic Black. Come for the experience I promise you, you will return as a client.”

“Best service ever! I work at Big Adventure Travel in Moultrie, GA. We used Basic Black for one of our customers. The customer told me that the service was awesome! The driver was there ahead of time (even though changes were made about location at the last minute) and so kind with helping with luggage. Thanks for the great service Jimmy!”

“Jimmy was punctual and so kind and compassionate bc we were coming from the hospital. We had to make several stops and he was great helping us to find where best to go. Wonderful service and person!”

“I would recommend Basic Black Transportation and will use them the next time I visit Charleston. Jimmy was very knowledgeable, punctual and communicated well. I was able to ride in comfort and without stress on both trips. Jimmy also had some great recommendations for things to do and places to eat. I’m especially grateful that Jimmy was able to pick me up from the airport very late on short notice. He really went above and beyond to give great customer service.”

“Met our chauffeur Richard for the first time tonight though he’s been with Basic Black for years. Extremely polite and courteous, went above and beyond to offer help and advice on a topic of relocation/education. I’ve used Basic Black for 4 years now, I depend on them for our families constant travel airport transfers but also large party transportation … last minute communication and our ever changing schedule. They are always prompt, great communication and very accommodating. Thank You Mr. Jimmy and Miss Syreeta for always being there for us.”

“Wonderful experience. Easy to communicate with, early for pick up and smooth ride to the airport! Highly recommend.”

“Always early, professional and courteous. Their fleet is always clean and well maintained.”

“We used Basic Black Transportation for our summer camp. They were very professional, on time and the van was clean. We received an email confirmation and a text confirmation upon arrival. The driver transported the campers safely for two field trips. We highly recommend using them for all of your transportation needs.”

“Beautiful car and Jimmy was terrific. Will certainly use him again!”

“Both trips back and forth to the airport both drivers were on time both gave us info about the city we will use the car service again 5 stars”

“Mr. Clarence was a very great driver great sense of humor and most importantly professional with great customer service”

“Best car service in Charleston! Friendliest drivers & office staff. Highly recommend!”

“Richard is a pleasure! Service was spectacular.”

“I really appreciate the great service. I got quotes from a few other places but none offered the personal attention that you gave me trying to arrange last minute transportation after cancelled flights. Really made a stressful day easier! Reggie was on time, helpful and very friendly.”

“Great ride and convenient, on time and very personable. Will definitely use again.”

“Samuel was the best. Such a pleasure. This was a a treat. Cannot say enough nice things.”

“Prompt and friendly! Went the extra mile for sure. Excellent driver.”

“Get service and punctual!”

“Jerome was great , very good with change in schedules”

“AMAZING SERVICE! Not only was it transportation, it was lots of fun. Thanks”

“Jerome was great. Highly recommend!”

“I was extremely comfortable with driver Dave. Efficient, on time, excellent driver, and easy conversationalist. Definitely recommend this driver and car service”

“Great experience working with Jimmy and his wife. They were very flexible, extremely professional, vehicles were showroom clean and had an overall great experience. HIGHLY RECOMMEND to anyone needing anything from a couple of people to a 40 person wedding party like we had. Overall a great experience. SUPPORT THE LOCAL GUYS!!!!”

“The drivers were kind and courteous. Always on time and very easy to work with!”

“This was the second year I have used this company. They have always been professional, prompt and friendly.”

“We used Basic Black transportation for our wedding day and they were amazing! Both Richard and Jimmy were prompt, professional and provided excellent service. They went above and beyond for us and our wedding party. We highly recommend them!”

“Excellent company to work with. Great and reassuring communication with Jimmy. He lined us up with Jerome to drive us and he was fantastic. Such a great guy. Perfect first experience with them, we will be using Basic Black Transportation again!”