Limo Service Reviews

“Derald is wonderful promt professional and is very versed in Charleston”

“I was extremely comfortable with driver Dave. Efficient, on time, excellent driver, and easy conversationalist. Definitely recommend this driver and car service”

“The customer service you receive with Jimmy and his company is by far the best I have seen. He breaks down every detail from beginning to end, personally calls you to discuss confirmations costs and timing and personally sent a picture of the exact vehicle that would be showing up to pick us up. The prices are the best in the area and he really makes you feel like you are the only customer he has and that is very hard to come by. From start to finish, FIVE STAR service from Basic Black. We will be returning as a repeat customer.”

“I booked very last minute for a very early morning ride and Jimmy was great - courteous driver, nice and clean car, prompt and dependable!”

“Jimmy was punctual and so kind and compassionate bc we were coming from the hospital. We had to make several stops and he was great helping us to find where best to go. Wonderful service and person!”

“Driver very professional and courteous and always on time. Thank you”

“Reggie was very kind to give me info about local barbecue restaurants in the area and also gave me info for places I can put my kayak in so I can fish. He is great”

“What a wonderful experience from beginning to end! Making a reservation was easy and I received a prompt response when requesting a quote. Our driver Clarence arrived at my home approx. 10 minutes early for our airport departure and patiently waited for us to retrieve our luggage when we returned. He was very professional throughout both trips. We ended up extending our stay an extra day and they were able to accommodate us with moving my pick up date and time. I highly recommend this company for a quality/luxury experience.”

“Jerome was great , very good with change in schedules”

“Jimmy picked me up at the airport and was a pleasure to talk to throughout the ride. I was nervous about my visit home, and I was calmed by the conversation about our love for the same music (played at my request.) We traded artist names and favorite bass lines, and it was exactly what I needed in that moment. Seeing Jimmy again, on my trip back to the airport was, once more, exactly what I needed. My 'vacation' had been rough. As I got in the car to say my hello, my voice broke, and within seconds, I was in tears, unable to speak. In those moments, Jimmy comforted me. Truly. And as I regained composure, he let me tell him of my mother's rapidly failing health, finally releasing the sadness I'd spent my time hiding behind a son's smile. As with the previous ride, I asked for music. Again, we fell into a life-affirming conversation about the songs and artists that moved us. And, as before, I was able to smile, laugh, and hum along to the bass riffs. Thank you, Jimmy. It meant everything to me.”

“Excellent! Driver was on time and sent texts along his route to pick up. Clean car & pleasant driver. Highly recommend. Pick up for return was on time. Recd text letting us know where to meet for pick up. Only waited for 5 minutes for transportation! Great experience!”

“Jimmy was so great to work with! He answered all my questions, always got right back to me, and was very professional! He followed up with day of information and I felt so confident everyone would be picked up on time and get to where we needed to be! Even though I didn't get to see the sprinters that picked everyone up, everyone commented on how nice they were. I highly recommend Basic Black Transportation! Thanks again, Jimmy!”

“Reggie was right in time, dressed professionally and was a good driver. Very good experience.”

“Excellent and friendly service. Would highly recommend.”

“great”

“Clean, right temperature, and a wonderful driver. Can’t go wrong!!”

“Great transportation service by Basic Black Transportation out of Charleston, SC. Our driver was Robert and he took good care of our team from pick up to drop. Highly recommend their service for shuttle bus needs.”

“Absolutely amazing company to work with! It was quick and easy to get a quote and book a ride, and they communicated with me and sent reminders and even a way to track the car while we were waiting! Richard and Jimmy were both absolutely delightful as drivers, both arrived early and were nothing but polite and kind. I so appreciate Basic Black for helping make our travel less stressful by providing reliable and amazing transportation! We will definitely be using this company if we are in this area again.”

“Jerome McQueen provided a travel experience beyond all of our guest expectations. Courteous & Professional is what everyone is saying. Thanks for a GREAT time. We will tell everyone about Basic Black.”

“Prompt and friendly! Went the extra mile for sure.”

“Richard was punctual and warm. I had the most enjoyable conversation and journey to the airport.”

“Great experience! Professional, on time, friendly, great price. Took it to the airport and back! Richard and Jimmy were great. Our flight was over an hour late, got in at 1:00 am. Jimmy was there and no complaints. Car was so clean. Can’t say enough about their service. Will use them again and highly recommend to family and friends.”

“Best car service in Charleston! Friendliest drivers & office staff. Highly recommend!”

“Great service and very friendly staff”

“The driver was fantastic was very knowledgeable about the area and it’s history”

“I highly recommend!!!!”

“Best service ever! I work at Big Adventure Travel in Moultrie, GA. We used Basic Black for one of our customers. The customer told me that the service was awesome! The driver was there ahead of time (even though changes were made about location at the last minute) and so kind with helping with luggage. Thanks for the great service Jimmy!”

“The team does a great job!”

“Jimmy was INCREDIBLE!!! I called verrrry last minute and he didn’t hesitate to be of service asap! Jimmy was so kind to show me around Charleston before my flight back home from a business trip. We hit up every bucket list spot I had. I didn’t think I’d have the time to tour the city. But Jimmy sure did make sure I did. Thank you Jimmy from the bottom of my heart. Today was an absolute pleasure being in your company and service. If I could give more than 5 stars I would! I’ll see you again, I’m sure!”

“We had an emergency and needed to get from South Carolina to New York early in the morning. They hooked us up wit the nicest guy Samuel that was so patient and nice the whole 13 hour drive. Will for sure recommend to family and friends. Thanx so much for making a horrible situation bare-able”

“Our driver, both ways to and from the airport, Reginald Keith, was exceptionally good. He was friendly and very informative. His love for the city of Charleston was very evident.”

“A great experience! Punctual and awesome customer service! Jimmy and Lynette were wonderful to work with. We will definitely use Basic Black Limo, LLC again!”

“Professional and courteous. Really nice guy who drove well in the pouring rain! Took care of us getting into the car in that same rain storm at the airport. Much appreciated.”

“We had a reservation and then our flight got canceled, Basic Black was more than accommodating and provided a full refund since we would no longer be requiring their services. I would highly recommend!”

“The chauffeur, David, was on-time, courteous, provided excellent customer service, and a true professional.”

“Jimmy was amazing. He is very professional and took very good care of me. 100% would recommend. If I could give 10 stars, I would!”

“Jimmy was very professional and knowledgable. He was very informative before we even booked him. He gave suggestions as to where to eat, places to visit and see. He went out of his way to accomodate our needs. We thank him for his patience and kindness. If we are ever in the Charleston area again we will definitely use his services.”

“The Owner always responds quickly and I’m never in doubt he will take care of all my transportation needs! The Driver, David, is always professional, polite and helpful. I feel very secure he will get me whoever I need to go, no matter what happens!”

“Jerome was great. Highly recommend!”

“EXCELLENT service & communication! Jerome was wonderful & professional.”

“Excellent service! I recommend 100%”

“Best, most reliable, personal, responsive, courteous service with impeccably clean and comfortable vehicle, every single time! Highly recommend.”

“We have used this company several times. The cars are beautiful but the best part of the trip is the friendly, knowledgeable chauffeurs! Highly recommend them!”

“AMAZING SERVICE! Not only was it transportation, it was lots of fun. Thanks”

“Beautiful car and Jimmy was terrific. Will certainly use him again!”

“Always early, professional and courteous. Their fleet is always clean and well maintained.”

“Jimmy was awesome! Will definitely use when I’m in town!”

“Richard is amazing. An absolute gentleman and incredibly kind and thoughtful. He was wonderful to work with and I'm looking forward to him driving me in the morning! I would recommend him and his car service without hesitation. They are just excellent”

“Jimmy was great. Very easy to work with and super reliable”

“Just an outstanding experience and Derald couldn't have been a more gracious host.”

“Jimmy, the owner, is always very prompt to respond to any needs. David has been our driver both times. He was at the airport well ahead of schedule waiting for us both times, came inside to help us bring out our luggage, and an altogether nice man. Keep up the great work!!”

“Jimmy was extremely professional and arrived slightly ahead of time. Our experience was outstanding and I would highly recommend him!”

“Driver was nice and accommodating. He opened the doors, adjusted air conditioner, he was polite and courteous while speaking to us. He drove us to our destinations safely.”

“Very friendly and accommodating. I highly recommend Clarence and Jimmy”

“Dave was early and so relieved me of any anxiety about make ng my ✈️ ght. He was very personable and I enjoyed my ride very much. I would recommend Basic Black service to anyone.”

“Reggie gave us a ride last night and did a wonderful job! Was right on time, drove carefully as we were in the middle of a horrible storm and picked us up within 5 minutes of telling him we were ready. Greatly enjoyed conversing with him and could definitely tell he loves what he does. Will definitely be using this service again! Highly recommend!”

“A fabulous drive both from and to the airport by Dernald on my recent business trip. He took the backroads to avoid highway traffic to airport and got me there even earlier. Wonderful conversation, clean sparkling car, overall the best service in Charleston. ”

“We used Basic Black several times this past weekend and were very pleased. The drivers were on time and pleasant. We rented their Cadillac Escalade SUV and their S-Class and both were top notch. Will definitely use them again when come back!”

“Wonderful experience. Easy to communicate with, early for pick up and smooth ride to the airport! Highly recommend.”

“I thoroughly enjoyed this trip. The driver was very professional & pleasant. He was timely & courteous. He made sure we knew his location before we arrived to prevent any confusion. And most of all, the vehicle was immaculate! Clean & fresh! I would definitely use Basic Black Transportation again!”

“Excellent service! Great car!”

“Excellent experience. Punctual, clean, friendly. Over delivered. Would use again”

“Mr. Clarence was a very great driver great sense of humor and most importantly professional with great customer service”

“Smooth ride and great company”

“Our family reunion needed transportation with a smaller group being picked up in 2 locations to get through the narrow streets and street corners in the city of Charleston. Basic Black Limousines know this city’s streets, and traffic patterns so well and they have their way of navigating it that beats the GPS system. The drivers are simply the best!! We had 3 and they were in sync, handled our handicap issues and were both patient and courteous. I recommended them to those who are also sensible, patient and courteous, and, I hope that they will only accept transporting those who are , too.”

“Jimmy was such a great driver! We had to wait for our bags a bit and he kept in contact with us and was super patient while he waited. Thanks again for a great ride!”

“Amazing service. Amazing company”

“Excellent, professional and reliable service! Basic Black Transportation is the absoult best and I thank you for providing exceptional service for my wedding party!”

“I really appreciate the great service. I got quotes from a few other places but none offered the personal attention that you gave me trying to arrange last minute transportation after cancelled flights. Really made a stressful day easier! Reggie was on time, helpful and very friendly.”

“Met our chauffeur Richard for the first time tonight though he’s been with Basic Black for years. Extremely polite and courteous, went above and beyond to offer help and advice on a topic of relocation/education. I’ve used Basic Black for 4 years now, I depend on them for our families constant travel airport transfers but also large party transportation … last minute communication and our ever changing schedule. They are always prompt, great communication and very accommodating. Thank You Mr. Jimmy and Miss Syreeta for always being there for us.”

“Best experience EVER”

“Class all the way. On time , no wait. Even though my flight was early. This was my second ride. 1st was just as good as This one.”

“Always professional and on time, great service!! We have used this service several times!!”

“Jimmy was the ultimate professional, courteous and very prompt during our weekend travels! Our group was very satisfied with the cleanliness of the vehicles. We highly recommend using this chauffeur service for it’s cleanliness as well!”

“Great trip, wonderful driver David. Thank team!!”

“Richard is a wonderful driver and delightful person. He made my very early morning trip to the airport a grand experience. I highly recommend Basic Black and Richard! The best, reliable, clean and safe!”

“Great experience working with Jimmy and his wife. They were very flexible, extremely professional, vehicles were showroom clean and had an overall great experience. HIGHLY RECOMMEND to anyone needing anything from a couple of people to a 40 person wedding party like we had. Overall a great experience. SUPPORT THE LOCAL GUYS!!!!”

“Richard is a pleasure! Service was spectacular.”

“David was absolutely fantastic. Kind soul, even though I was extremely exhausted and was barely functioning mentally for the rough past month I had. I was traveling to surprise my boyfriend for his birthday! He was so kind to help with my odd request of being dropped off a couple houses down to sneak to surprise my boyfriend (my boyfriend would be peering out the window otherwise) he always was so kind to watch me get to the driveway for safety. He made my nerves calm, made me feel safe. And we connected on our lifetime history stories of careers in the medical field. Mr David, looked so classy and fancy, for a second I was like ooo where we going is it fun very personable and made me so comfortable and enjoy my 30 minute drive. Thank you for being of assistance to get me there and let me surprise him! His face was priceless hats off to David! Thank you! Our conversation will be something I remember, made me feel at peace finally in a long time after this rough past month.”

“I would recommend Basic Black Transportation and will use them the next time I visit Charleston. Jimmy was very knowledgeable, punctual and communicated well. I was able to ride in comfort and without stress on both trips. Jimmy also had some great recommendations for things to do and places to eat. I’m especially grateful that Jimmy was able to pick me up from the airport very late on short notice. He really went above and beyond to give great customer service.”